Address: Klosters Way, PO-Box 245, Waterville Valley NH 03215

Troubleshooting Quality /Remediation

We have expertise in identifying and resolving product and process issues. Our team engages with our clients’ customers and supply chain. We have engaged in the mitigation of regulatory issues and testing to support regulatory clearances and approvals.

Some client results

  • A new and very novel vascular access device had variable performance, and was expensive to manufacture, West Surry improved quality, product performance, increased scale and reduced costs leading to a successful exit.
  • A new and very novel ventilator system had been languishing for years, unable to achieve performance targets and over budget. West Surry hired an entire new team and provided bridge services to stand-up the new Team which is now meeting milestones and has entered the clinical validation stage.
  • A mature product was acquired from a leading Orthopedic company and following the transition suffered with numerous stability issues. West Surry is providing the sustaining and engineering services and meeting every quality and performance metric.

*More case studies in development currently.